The Audience Club

Privacy Statement

In accordance with General Data Protection Regulation May 2018, The Audience Club is committed to keeping your data private and will not share your details with any third parties.

We will:

  • Keep your data safe and private;
  • We only share your Name with Venues on the Show Guest lists. Members show their confirmation on their phone or a print off and it has their photo on it.
  • We depend upon you to keep your address and phone numbers updated - staff view only.

At The Audience Club the confidentiality of the club members' personal data and information is protected with strong passwords via our web hosting company. We will not pass the data that you have given us or made available to any person who is not vetted staff member/consultant of The Audience Club Ltd.

The Audience Club will never pass on Members' personal details or share database information with any other company or marketing organisation. We will, contact Members via email to ask for feedback/ reviews on the shows they have seen and if a show is cancelled or tickets become available.

We send a Guest list of Members full name and membership number to the box offices of each venue where seats have been booked to tally with members confirmation. These tickets are for MEMBERS ONLY and are not transferrable to others. No other details are shared.

We ask for your personal information so that we can contact Members in connection with show bookings. The following data is retained during a Member's Membership of the Club: title, name, postal address and postcode, a telephone number, an email address, expiry date of Membership.

It is important that the data we hold for Members is accurate and ask Members to ensure their details are kept up to date.

Please note that Members' credit or debit card details are not retained by The Audience Club and will need to be re-entered each time a card is used on the website or these can be saved as Sage Pay Tokens. Card payments are authorised via Sage Pay/Royal Bank of Scotland/Elavon.

The Audience Club maintains a safe and secure password protected database. Members should address any concerns or questions about personal details to membership@theaudienceclub.com.

Cookies: We only use cookies to help in navigating the site, we do not use any third party or advertising cookies.

Disclaimer: We do our very best to ensure the accuracy of all information shown on the pages of this website. We accept no responsibility for any errors.

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